Twilio network degradation
Resolved
Jul 31 at 10:52pm PDT
Twilio has resolved network connectivity issues. Any EV chargers not connected yet will shortly reconnect.
Affected services
Driver Experience
Charger Connectivity
Updated
Jul 31 at 08:51am PDT
Twilio connectivity issues are still ongoing. We are continuing to monitor and will provide another status update accordingly.
Affected services
Driver Experience
Charger Connectivity
Created
Jul 31 at 07:30am PDT
We are currently observing status discrepancies related to backend communication with EV chargers related to a recently reported Twilio connectivity outage. Ability to initiate a charging session is currently degraded but ongoing charging sessions will not be interrupted.
We are actively awaiting for all impacted chargers to come back online.
Affected services
Driver Experience
Charger Connectivity