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Degraded

Twilio network degradation

Jul 31 at 07:30am PDT
Affected services
Driver Experience
Charger Connectivity

Resolved
Jul 31 at 10:52pm PDT

Twilio has resolved network connectivity issues. Any EV chargers not connected yet will shortly reconnect.

Updated
Jul 31 at 08:51am PDT

Twilio connectivity issues are still ongoing. We are continuing to monitor and will provide another status update accordingly.

Created
Jul 31 at 07:30am PDT

We are currently observing status discrepancies related to backend communication with EV chargers related to a recently reported Twilio connectivity outage. Ability to initiate a charging session is currently degraded but ongoing charging sessions will not be interrupted.

We are actively awaiting for all impacted chargers to come back online.

https://status.twilio.com/incidents/x8xdtr8k3s7h