Previous incidents

July 2023
Jul 28, 2023
1 incident

Command Center is down

Downtime

Resolved Jul 28 at 08:28am PDT

Command Center recovered.

1 previous update
June 2023
Jun 29, 2023
1 incident

Twilio LTE Network Degradation

Degraded

Resolved Jun 30 at 07:30am PDT

All system issues are resolved and operating normally. Postmortem will follow.

4 previous updates
Jun 28, 2023
1 incident

Twilio LTE Network Degradation

Degraded

Resolved Jun 28 at 06:30pm PDT

The root cause of the issue with Twilio has been resolved. Normal operations are now restored. Some chargers may be delayed in reconnecting as connectivity from Twilio's servers are restored.

1 previous update
Jun 26, 2023
1 incident

Command Center and CPO are down

Downtime

Resolved Jun 26 at 07:29am PDT

Command Center and Driver Experience recovered.

1 previous update
May 2023
May 05, 2023
1 incident

Twilio LTE Network Degradation

Degraded

Resolved May 05 at 11:30am PDT

The root cause of the issue with Twilio has been resolved. Normal operations are now restored. Some chargers may be delayed in reconnecting as connectivity from Twilio's servers are restored.

3 previous updates